Pinnacle Hospitality Systems provides full-service help desk support and technical support to all of our customers who enlist our services - we are available when you need it most! Behind each of our products is a dedicated service and support team to ensure superior function. You can trust your hospitality-based business to our world-class services and standards.
Quick Service
Through cutting-edge technology, POSitouch is the leader in the quick service technology, with uncompromising POSitouch Support for technical support concerns. This scalable solution is a reliable solution for clients of all sizes. POSitouch was designed by industry leaders to help the hospitality industry increase profits, and gain a larger return on investment for restaurant point of sale systems. With POSitouch Support, our help desk is available 24 hours a day, 7 days a week.

Core components of the solution include:
• User friendly intuitive Color touch screen for quick user navigation
• Optional split screen expedites packing process
• Fully integrated color kitchen video displays
• Options for sending to displays include, real time "on the fly", one touch delay, one item delay and
   upon order confirmation
• Route and compile orders for product preparation
• Consolidate available items
• Display prioritizes main items and modifiers
• Orders can be bumped when complete using touch screen or bump bar
• Dual or single window drive thru capabilities
• Ability to recall and park orders uncompleted orders
• Project what products will be ordered based on past preparations

   Add-on peripherals include:
      • Receipt printers
      • Coin change dispensers
      • Scales
      • Drive-thru order confirmation screens
      • Security camera systems
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• Inventory Module - item movement controls to track contribution to margin and overall profitability of    items sold
• A robust electronic journal allows you to create custom queries and reproduce checks
• Labor Management - This module allows you to track time and attendance for payroll and scheduling.
• Integration of labor information with sales data allows for customer profiling and creation of frequent    dining programs
• Reporting module - The integrated reporting module creates a variety of standard reports and    integrates seamlessly with third party reporting packages- creating customized reports
• Customer Data Base can be used for house charges, customer profiling and frequent dining and    incentive programs
• Credit Card Authorization provides a centralized solution for the POS data and credit authorization
• Generate purchase orders, receive purchases, manage suppliers, record transfers in and out from    this module

POSitouch Support service is provided along with your POSitouch restaurant POS systems.

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